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E-Learning Innovation Spark Grandview Services Community
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Different types of community projects require different levels of commitment and collaboration from members. There are three portfolios of relationships that are available within the Center of Excellence; those with a focus on maintaining existing initiatives and relationships, those intending to improve the Center, Integrated PM, and relationships, and transformational relationships fundamentally changing the community and Integrated PM.

Key characteristics of successful community projects and relationships include:

An established sense of trust and respect between all stakeholders; A common vision and collective commitment to the community

The community identifies its own resources and unmet needs for service; A short and long-term plan that tackles multiple issues

The project produces mutual benefit to partners – risks, resources, recognition, and rewards are jointly shared; The process for developing the project infrastructure and problem solving is collaborative

Governance is shared and non-hierarchical; Partners use a shared language and communicate frequently

Responsibility, authority, and accountability are mutual, with clearly defined expectations and roles; The projects have a method of assessment


Early in project development the members of the planning team need to research and gather information on what has already been done on the topic, especially identifying the most pressing issues not being addressed. Also, early discussions need to be held privately between only invited members. As definition begins to form, the initial team may decide just how public the group wants to be. Reaching out to a community manager for help identifying potential team members who might provide insight into others with the needed skills.