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Opportunity Definition Fast-Service™ Package

“If we select the pmNERDS' Fast-Service™ package, then we get rapid performance improvement, but we’ll need to answer questions and provide feedback.”

We all occasionally get major hankerings, it’s usually something that we can’t wait for and need within a very short period of time. For us it is usually food related, the Fast Food Industry utilizes the notion of standardization to produce food at minimal cost and preparation time while maximizing value within their business constraints. The question is can they make a compelling product while being profitable?

At pmNERDS, that’s our goal with these Fast-Service™ packages. Using product templates, standardized processes, and focused training we’re able to deliver consulting products faster than our clients and competitors, with sustainable margins.

Very few of us look forward to overly complex Opportunity Definition processes. We want it to be easier and faster, so process performance in this area looks rather attractive, but what area should be addressed first?

Using some rapid assessment techniques, the Performance Measure Framework, and our performance constraint analysis tool, we help you identify that practice that is holding you back. Then we will propose modifications or creation of a new practice that addresses your specific constraint. This is not about investing lots of time to do it yourself, or just going without, we are offering a third choice…

Our clients hire us do some of the data collection, constraint analysis, process documentation, and change management activities that are part of effective Opportunity Definition performance improvement practices. With only a total of 8 hrs. of your time, spread out in 8 sessions over 4 weeks, we complete the analysis and build the necessary deliverables to adopt a new practice, that will improve your Opportunity Definition performance. All of this is accomplished within 20 business days.

We’re experts in performance improvement and Opportunity Definition practices, you know your business and organization. By using our Fast-Service™ package, you can leave the specialized practices to us, and focus on running your business.

Below is a set of Fast-Service™ package deliverables used to improve your Opportunity Definition performance.

SELF-ASSESSMENT REPORT- This is an Excel spreadsheet and chart that is used to identify the major problem areas and bottlenecks of the organizations’ innovation process. The Self-Assessment contains a series of questions related to current practices for gathering ideas, converting ideas into business opportunities, and finally diffusing ideas throughout organization and to market. Using the self-assessment, we can quickly identify the perceived system constraints, and dive deeper into specific process areas that could be causing bottlenecks.

CONSTRAINT ANALYSIS REPORT- This is a set of Power Point diagrams used to identify key system constraints. We use Sufficient Cause diagrams to look at effects and potential causes from the perspective of Resources, Inputs, Controls, and Processes. These diagrams are used to verify effects, validate relationships between causes and effects, and look for additional effects to gain a clear understanding of the current system constraints.

PERFORMANCE MEASURE FRAMEWORK- This is a set of Excel spreadsheets and Power Point diagrams used to manage process improvement. Focusing on 1 of the 16 domains, we will load the selected practice into the Performance Measure Framework. By adding your standardized plans and information assets, such as process diagrams and performance thresholds, into the framework, you can do trade-offs and make process improvement decisions.

PROPOSED PRACTICE EFBD- This is a set of Power Point diagrams used to establish a process definition. The EFBD (Enhanced Function Block Diagram) Illustrates control logic, information flow, and process steps. We build this by looking at past project plans and documenting the current state. Based on constraint analysis, we can make modifications to the EFBD of the practice. We do this with things such as review gates, control activities, additional input screening, and resources inputs. This EFBD standardizes the practice and makes the proposed practice easier to understand, adopt, as well as improve over time.

NEW PRACTICE POLICIES & PROCEDURES- This is a set of Word documents that are used to outline process policies and procedures that enable standardization and improvement. Policies and procedures establish a standard set of minimum expectations and guidelines that are expected to be followed by anyone performing the practice. We create a new baseline of process performance, based on the constraint analysis and EFBD process analysis, by adding policies, process steps or procedural guidelines. This information is used to train people on new process, and monitor process execution and performance.

BUSINESS CASE- This is an Excel spreadsheet that is used to analyze, establish and communicate the business case of implementing the proposed practice change. When change is desired, the value delivered through the change must outweigh the negative impacts, cost, and natural friction that change will cause. All business cases derive from the ability to impact one of the six business drivers: Revenue, Efficiency, Sustainability, Endorsement, Cost and Risk. We will then define the type of value proposition that the new practice will deliver: uniqueness, familiarity, or economy of scale. Lastly, we determine the Cost/Value combination. This process will achieve same value for less cost, or more value for less cost, etc. The business case is used to overcome change hurdles and help people to quickly adopted the proposed change. 

PERFORMANCE SCORECARD- This is an Excel spreadsheet that is used to measure practice performance and drive improvement. The performance scorecard is built from information captured in the Performance Measure Framework. Using the five key performance measures, you can diagnose causes of performance constraints and identify process adjustments to address them. The Performance Scorecard will keep people focused on the key measures that impact overall performance, making improvement efforts more effective.

STRATEGY DIAGRAM- This is a Power Point diagram that is used to communicate the strategic intent of the performance improvement initiative.  The strategy diagram sets a common vision and outlines how different teams/roles work together to perform the key activities needed to deliver the value of the initiative. The strategy diagram helps team members to understand their role, adopt the proposed changes, and buy-in to the initiative solution vision.

COMMUNICATION PLAN- This is an Excel spreadsheet that is used to communicate to and engage all stakeholders and team members of a project. A Communication Plan will identify the target personas and actions that you want them to take, anticipate potential objections, and provide a message that addresses the objections and provokes action. We will develop a communication plan that identifies target stakeholders, develops compelling messages that engage them to act towards the achievement of project objectives.

ROLE BASED TRAINING DIAGRAM- This is a set of Power Point diagrams that are used to identify training needs of job roles. These roles based training diagrams provide standardized capabilities, job role expectations, and training demand analysis by process. These diagrams are used to create training and adoption activities for each role as part of the new practice deployment. Each Role can clearly understand their roles & responsibilities regarding the new practice. This means the activities will get done more efficiently with better performance results. 

PERFORMANCE IMPROVEMENT MILESTONE ROADMAP- This is a Power Point diagram that is used to communicate the performance improvement efforts of the organization over time. Based on the performance constraints, this roadmap identifies the sequence of performance improvements as well as the target process areas. The Performance Improvement Milestone Roadmap will align team members, resources, and efforts to provide the most rapid performance improvement for the organization.

Want to learn more? Contact us either through email or phone.

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Opportunity Definition with ‘ALIGN’ Process-Services™

“Opportunity Definition with ALIGN is a process consulting offering of pmNERDS. This offering provides a process umbrella of ALIGN, and then line-items of an S.O.W. that can be chosen a la carte.”

We use the acronym ALIGN to illustrate and teach the concepts necessary to define, review, and prioritize market and business opportunities. The opportunity process leverages the concept of alignment to optimize opportunities.

It’s about aligning to the market by assessing market attractiveness, and aligning to our internal capabilities by assessing business strength. Many times, it might seem like waiting for the planets to align, but, it’s about making the planets align before moving forward. Are you ready to control the planets?

During our process consultancy, we address:

Accumulate– When there are no choices, alignment is a moot point. Create power by accumulating alternative business choices.

Logical Steps– Publish the selection process, and criteria being used. Your team will begin anticipating the selection process and take logical steps to win.

Incentive– Understand what the opportunity is by focusing on the margins, and know the incentive.

GOSPEL– Align behavior using goals, objectives, strategy, plans, execution, and lessons learned. G.O.S.P.E.L.

Neat– Stick to the selection criteria. Keep it clear. Business opportunities should present the facts needed for selection, based on published selection criteria, and nothing else.

The pmNERDS process consultancy provides a standard Opportunity Definition capability described by the acronym above. This is an umbrella capability needed regardless of any additional practices selected from our a la carte practice menu.

Opportunity Definition practices available for selection from the a la carte S.O.W. include Competitive Analysis, Derived Problem Statements, Market Trends & Forces, Feasibility Analysis, Market Sizing, Pricing Strategy, Financial Modeling, Cost/Benefit Analysis, Segmentation, Customer Satisfaction Planning, Capability Analysis, Business Model Canvas, G.O.S.P.E.L., Hierarchical Numbering, McKinsey 7s Analysis, Correlation Coefficients, Cost of Lost Opportunity, Strategic Relationship Analysis, Product Line Analysis, and Criteria Decomposition.

Organizations that depend on projects to create value and increase process efficiencies, as seen in business units such as IT, Marketing, and NPD, should talk with us if they’re interested in increasing project performance.

After a quick discussion, we can direct you to the best process offering and a la carte practices based on your process improvement goals. By putting together a service package that addresses your key performance constraint, our sales team can help you get the quickest time-to-value, while minimizing risk and cost.

Want to learn more? Contact us either through email or phone.

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Opportunity Definition Performance-Service™

“If we engage pmNERDS’ Consulting for Opportunity Definition then we’ll increase the organization’s competitive advantage, realize higher value from projects, and complete projects more efficiently, but it will require change leadership.”

Our Performance-Service™ consulting practice begins with gathering information about your organization and engagement goals. We conduct a quick gap analysis to construct an engagement roadmap. Once approved, we will build this roadmap out into a complete project plan and review it with our clients going over roles and responsibilities. We schedule weekly meetings to review the project and discuss relevant decisions. Depending on the length of engagement, steering committee meetings are also scheduled.

Daily scrums are scheduled to address issues and schedule any needed ad hoc meetings. Performance Improvement Consulting involves a great deal of planning and communicating. Underlying each practice is an element of process improvement and use of a standard performance measure framework.

You can’t catch a fish without fishing. Boy, that looks fun, I’m not sure she’s enjoying it as much as she could though. We’ll help your team find the fun.

Opportunity definition is about identifying market opportunities and transforming them into business opportunities. That just has to be fun.

The opportunity is a living document and is one of the primary information assets of the innovation asset architecture. The opportunity starts as a market opportunity concerned about market size and demand. This is used to determine market attractiveness.

Not enough is known to define the technical approach needed to make any estimates of cost, complexity or needed competencies. These are the types of factors used to determine business strength and will be defined a little later.

In other words, the initial opportunity is a market opportunity and as more of the solution vision is developed, the business opportunity can take shape

It’s critical that the information assets developed within these opportunity definition practices can flow between other innovation processes. These practices can be divided into the four categories of Market Opportunity Definition and Strategic Alignment, Buyer-Gate Management, and Business Opportunity Selection. Wherever your key constraints are, our team will help you identify the process constraints, and find practices that will improve overall performance by breaking constraints.

By leveraging our experience, you can reach expected benefits quicker and with less false starts while being assured that you won’t paint yourself into a ‘process’ corner, and isolate information asset flow to downstream processes.

Our performance improvement consulting practice requires a discussion to determine goals, the scope of effort, consultant alignment, and the development of a business proposal. We deliver an analysis of current opportunity definition process performance and constraints, a roadmap to performance improvement, process design, process exercise, process enablement, deployment, and measurement.

A large part of this effort is process training, skills mentoring, and performance coaching. Depending on the engagement, technology configuration or deployment may or may not be part of this effort. You can discover more about this service offering by clicking the icon (email or phone) in the top right corner of our website.

We’d love to explain our services and answer any questions you might have.

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