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Requirements Definition Fast-Service™ Package

“If we select the pmNERDS' Fast-Service™ package, then we get rapid performance improvement, but we’ll need to answer questions and provide feedback.”

We all occasionally get major hankerings, it’s usually something that we can’t wait for and need within a very short period of time. For us it is usually food related, the Fast Food Industry utilizes the notion of standardization to produce food at minimal cost and preparation time while maximizing value within their business constraints. The question is can they make a compelling product while being profitable?

At pmNERDS, that’s our goal with these Fast-Service™ packages. Using product templates, standardized processes, and focused training we’re able to deliver consulting products faster than our clients and competitors, with sustainable margins.

Very few of us look forward to overly complex Requirements Definition processes. We want it to be easier and faster, so process performance in this area looks rather attractive, but what area should be addressed first?

Using some rapid assessment techniques, the Performance Measure Framework, and our performance constraint analysis tool, we help you identify that practice that is holding you back. Then we will propose modifications or creation of a new practice that addresses your specific constraint. This is not about investing lots of time to do it yourself, or just going without, we are offering a third choice…

Our clients hire us do some of the data collection, constraint analysis, process documentation, and change management activities that are part of effective Requirements Definition performance improvement practices. With only a total of 8 hrs. of your time, spread out in 8 sessions over 4 weeks, we complete the analysis and build the necessary deliverables to adopt a new practice, that will improve your Requirements Definition performance. All of this is accomplished within 20 business days.

We’re experts in performance improvement and Requirements Definition practices, you know your business and organization. By using our Fast-Service™ package, you can leave the specialized practices to us, and focus on running your business.

Below is a set of Fast-Service™ package deliverables used to improve your Requirements Definition performance.

SELF-ASSESSMENT REPORT- This is an Excel spreadsheet and chart that is used to identify the major problem areas and bottlenecks of the organizations’ innovation process. The Self-Assessment contains a series of questions related to current practices for gathering ideas, converting ideas into business opportunities, and finally diffusing ideas throughout organization and to market. Using the self-assessment, we can quickly identify the perceived system constraints, and dive deeper into specific process areas that could be causing bottlenecks.

CONSTRAINT ANALYSIS REPORT- This is a set of Power Point diagrams used to identify key system constraints. We use Sufficient Cause diagrams to look at effects and potential causes from the perspective of Resources, Inputs, Controls, and Processes. These diagrams are used to verify effects, validate relationships between causes and effects, and look for additional effects to gain a clear understanding of the current system constraints.

PERFORMANCE MEASURE FRAMEWORK- This is a set of Excel spreadsheets and Power Point diagrams used to manage process improvement. Focusing on 1 of the 16 domains, we will load the selected practice into the Performance Measure Framework. By adding your standardized plans and information assets, such as process diagrams and performance thresholds, into the framework, you can do trade-offs and make process improvement decisions.

PROPOSED PRACTICE EFBD- This is a set of Power Point diagrams used to establish a process definition. The EFBD (Enhanced Function Block Diagram) Illustrates control logic, information flow, and process steps. We build this by looking at past project plans and documenting the current state. Based on constraint analysis, we can make modifications to the EFBD of the practice. We do this with things such as review gates, control activities, additional input screening, and resources inputs. This EFBD standardizes the practice and makes the proposed practice easier to understand, adopt, as well as improve over time.

NEW PRACTICE POLICIES & PROCEDURES- This is a set of Word documents that are used to outline process policies and procedures that enable standardization and improvement. Policies and procedures establish a standard set of minimum expectations and guidelines that are expected to be followed by anyone performing the practice. We create a new baseline of process performance, based on the constraint analysis and EFBD process analysis, by adding policies, process steps or procedural guidelines. This information is used to train people on new process, and monitor process execution and performance.

BUSINESS CASE- This is an Excel spreadsheet that is used to analyze, establish and communicate the business case of implementing the proposed practice change. When change is desired, the value delivered through the change must outweigh the negative impacts, cost, and natural friction that change will cause. All business cases derive from the ability to impact one of the six business drivers: Revenue, Efficiency, Sustainability, Endorsement, Cost and Risk. We will then define the type of value proposition that the new practice will deliver: uniqueness, familiarity, or economy of scale. Lastly, we determine the Cost/Value combination. This process will achieve same value for less cost, or more value for less cost, etc. The business case is used to overcome change hurdles and help people to quickly adopted the proposed change. 

PERFORMANCE SCORECARD- This is an Excel spreadsheet that is used to measure practice performance and drive improvement. The performance scorecard is built from information captured in the Performance Measure Framework. Using the five key performance measures, you can diagnose causes of performance constraints and identify process adjustments to address them. The Performance Scorecard will keep people focused on the key measures that impact overall performance, making improvement efforts more effective.

STRATEGY DIAGRAM- This is a Power Point diagram that is used to communicate the strategic intent of the performance improvement initiative.  The strategy diagram sets a common vision and outlines how different teams/roles work together to perform the key activities needed to deliver the value of the initiative. The strategy diagram helps team members to understand their role, adopt the proposed changes, and buy-in to the initiative solution vision.

COMMUNICATION PLAN- This is an Excel spreadsheet that is used to communicate to and engage all stakeholders and team members of a project. A Communication Plan will identify the target personas and actions that you want them to take, anticipate potential objections, and provide a message that addresses the objections and provokes action. We will develop a communication plan that identifies target stakeholders, develops compelling messages that engage them to act towards the achievement of project objectives.

ROLE BASED TRAINING DIAGRAM- This is a set of Power Point diagrams that are used to identify training needs of job roles. These roles based training diagrams provide standardized capabilities, job role expectations, and training demand analysis by process. These diagrams are used to create training and adoption activities for each role as part of the new practice deployment. Each Role can clearly understand their roles & responsibilities regarding the new practice. This means the activities will get done more efficiently with better performance results. 

PERFORMANCE IMPROVEMENT MILESTONE ROADMAP- This is a Power Point diagram that is used to communicate the performance improvement efforts of the organization over time. Based on the performance constraints, this roadmap identifies the sequence of performance improvements as well as the target process areas. The Performance Improvement Milestone Roadmap will align team members, resources, and efforts to provide the most rapid performance improvement for the organization.

Want to learn more? Contact us either through email or phone.

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Requirements Definition with ‘MODEL’ Process-Service™

“Requirements Definition with MODEL is a process consulting offering of pmNERDS. This offering provides a process umbrella of MODEL, and then line-items of an S.O.W. that can be chosen a la carte.”

We use the acronym MODEL to illustrate and teach the concepts necessary to define good market requirements that will deliver satisfied customers. We use this acronym because models give features and their requirements a physical representation. A good charade partner will make you a winner every time, you might even start believing your that good.

But when you get a bad partner, look out, and through your self-esteem out the window. Modeling is about making what seems intangible, tangible. When you have a feature or deliverable you must design, build, and deliver; you need a way of modeling it accurately and visualize it so clearly that it seems tangible within the context of the whole.

During our process consultancy, we address:

Milestones– Requirements should mark the incremental deliverables, and not just the final product or service.

Organized– Requirements should be Organized into BASIC, PERFORMANCE, and EXCITEMENT requirements. Partition your requirements portfolio to gain structural insights into your solution architecture.

Design– Your requirements should specify the design of your operational concept, drive the technical requirements while being constrained by business requirements.

Estimates– Get requirement estimates before  committing to new projects and launches. These estimates also create buy-in besides project scope clarity.

Legitimize– Be sure your requirement set contains all the necessary requirements, and also be sure they are sufficient. Only then can you say that you have a legitimate set of requirements.

The pmNERDS process consultancy provides a standard Requirements Definition capability described by the acronym above. This is an umbrella capability needed regardless of any additional practices selected from our a la carte practice menu.

Requirements Definition practices available for selection from the a la carte S.O.W. include Product Requirements Derived from Internal Sources, Derive Product Requirements from Product Features, KANO Levels to Customer Satisfaction, Requirement Diagramming, Simulation, Prototyping, Cohesive Nature, Lead User Group, Persona Representation, Weighted Sampling, Requirement Validation through Testing, Value Engineering, QFD, Peer Reviews, Cause-Effect Analysis, and Brand Analysis.

Organizations that depend on projects to create value and increase process efficiencies, as seen in business units such as IT, Marketing, and NPD, should talk with us if they’re interested in increasing project performance.

After a quick discussion, we can direct you to the best process offering and a la carte practices based on your process improvement goals. By putting together a service package that addresses your key performance constraint, our sales team can help you get the quickest time-to-value while minimizing risk and cost.

Want to learn more? Contact us either by email or phone.

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Requirements Definition Performance-Service™

“If we engage pmNERDS’ Consulting for Requirements Definition then we’ll increase the organization’s competitive advantage, realize higher value from projects, and complete projects more efficiently, but it will require change leadership.”

Our Performance-Improvement™ practice begins with gathering information about your organization and engagement goals. We conduct a quick gap analysis to construct an engagement roadmap.

Once approved, we will build this roadmap out into a complete project plan and review it with our clients going over roles and responsibilities. We schedule weekly meetings to review the project and discuss relevant decisions. Depending on the length of engagement, steering committee meetings are also scheduled.

Daily scrums are scheduled to address issues and schedule any needed ad hoc meetings. Performance Improvement Consulting involves a great deal of planning and communicating. Underlying each practice is an element of process improvement and use of a standard performance measure framework.

Requirements Definition is all about stating what it takes to satisfy the market. The market requirement is stated in an inward facing voice. The requirement is one of the primary information assets in the innovation management architecture. It states what is necessary to accomplish the goal stated for a product feature.

By leveraging our experience, you can reach expected benefits quicker and with less false starts while being assured that you won’t paint yourself into a ‘process’ corner, and isolate information asset flow to downstream processes.

Our performance improvement consulting practice requires a discussion to determine goals, the scope of effort, consultant alignment, and the development of a business proposal. We deliver an analysis of current requirements definition process performance and constraints, a roadmap to performance improvement, process design, process exercise, process enablement, deployment, and measurement.

It’s critical that the information assets developed within these requirements definition practices can flow between other innovation processes. These practices can be divided into the three categories of Requirements Conception, Requirements Validation, and Requirement Estimation. Wherever your key constraints are, our team will help you identify the process constraints, and find practices that will improve overall performance by breaking constraints.

A large part of this effort is process training, skills mentoring, and performance coaching. Depending on the engagement, technology configuration or deployment may or may not be part of this effort. You can discover more about this service offering by clicking the icon (email or phone) in the top right corner of our website.

We’d love to explain our services and answer any questions you might have.

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Performance Requirements and Features

If the things that your product or service offers are compelling to your consumers, then it will stand out and be more attractive to your market, but you must take care to craft requirements that specifically address how the consumer will experience the value of those features

The difference between features and requirements is often blurry. That’s because in casual conversation, we normally allow for imprecise descriptions and explanations. But as integrated project managers looking after resource-intensive and risk-prone development efforts understanding, and expressing these differences clearly, will result in products and services that are more satisfying to buyers, and at a cost-position that is sustainable or competitive.

One of the World's most innovative companies of 2017, Casper Mattress, claims that its “breathable foams help you sleep cool.” So, not getting too warm while sleeping, is a feature their market sensing has determined to be a strong consumer desire they wanted to offer. In order to create a product that has breathable foams to help customers sleep cool, they undoubtedly established certain requirements for heat and moisture management their mattress material must meet.

Compelling Features

Identify compelling features after conducting a thorough market sensing program to understand buyer desires and your company’s ability to satisfy them. Compelling features are those features buyers will be able to visualize themselves using and quickly perceive the value to them. Such features must also have a lasting impact, and keep up with evolving expectations of your buyers. For some people staying cool while sleeping is highly desired and if a mattress can do that, they will try it and maybe buy it.

Performance Requirements

Identify the performance requirements. As you define requirements you should organize them in order to ensure that you will indeed satisfy customer needs while also being able to understand the cost of each. In your organization, you will want to focus on those requirements with the highest significance to your buyer, which if not met, will lose buyer satisfaction. These are referred to as performance requirements. Engineering mattress materials to keep the transfer of heat to the sleeper to a certain minimum, is a performance requirement. If after 100 nights you get too hot on a Casper mattress you will take them up on their free return pickup offer.

Identifying features compelling to your buyers, those they can quickly perceive offer value to them, and will provide long lasting value to increase your differentiation. Requirements clarify the direction, the steps and effort needed to accomplish the goal stated by a feature. Even more, defining performance requirements will help you prioritize the lists upon lists of requirements your project has, so you don’t miss satisfying the features most important to your buyers.

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